Scheduled Server Upgrade Notice
on October 10th, 2011
It's that time again! This Thursday, October 13 at around 9PM Eastern (UTC -5) we'll be migrating DPD to new production web and database servers. Periodically we upgrade the server hardware that the DPD service runs on to provide better capabilities to our users and increase capacity. This upgrade is also in direct response to the data center related network issues we experienced one day last month- we're working to make sure something like that never interrupts service for our vendors again! What this means fo...

Over the past few months we've been working on a new and improved DPD checkout experience for buyers. We went in to the project with a few key goals in mind:
To allow for greater customization and integration of the DPD checkout and delivery process with vendor sites
Lay the groundwork for more processors, including merchant accounts
To build a system where we could add more advanced features that vendors were asking for
Today we've published an update that includes the new and improved DPD Cart....
We've published an update to the live servers that brings several new features and improvements to the vendor admin-
Alertpay Upgraded to a Cart Processor
Vendors can now use Alertpay for both instant checkout and multi-item cart checkout. Alertpay can be used alongside Google Checkout or PayPal or replace them as the cart processor.
New Payment Method Configuration
DPD has an all new payment method configuration page that allows vendors to select any combination of com...
Update April 12, 2011 We've just received word that PayPal has fixed this problem.
This is not a DPD error and there is nothing we can do to fix it from our end. PayPal currently displays the following error when trying to return customers who checkout using a credit card without a PayPal account to the DPD download page:
Sorry — your last action could not be completed
If you were making a purchase or sending money, we recommend that you check both your PayPal accou...
Only minutes ago we published an update to the DPD servers that revamps the product button creation process and allows you to generate buttons for all products in a store on a single page.
We've never really been a fan of having to go to each product individually, open the button creator, selecting the style for each button, etc. so we've done our best to smooth the process out- Now all you need to do is setup your store in DPD, create your products, and click the green Button Creator link to generate button code...
We've published a new feature today that many vendors have been requesting- Buyer IP logging and Geo-Location.
DPD now records the IP address of the buyer with each transaction and the information is available on the Purchase Detail page, through the DPD IPN system, and for use on delivery page templates through its own merge tag.
We also use the IP to geo-locate the buyer and display their location on a world map on the Purchase Detail page. This can help give you an idea where you buyers are coming from (...
This week we added a new feature to our website- live chat through Olark. The verdict so far? We love it. We don't often write about other services here, but we're really pleased and think that live chat could be a powerful tool to help our vendors with their sales and conversions so we're going to tell you our experience thus far-
Olark has a different approach to live chat than many other services- they use the common XMPP protocol for their chat servers instead of proprietary software. For those not up to d...
In 2009, comScore reported that online spending increased 5 percent on Cyber Monday to $887 Million. With Black Friday and Cyber Monday being the two busiest online shopping days of the year, we thought it was a great time to share with DPD vendors how to make special, limited coupons to entice sales during these spending frenzies.
DPD's coupon controls offer a couple unique features to build excitement and offer a compelling call to action for your buyers that are especially applicable to seasonal sales like Bla...